Claims that are Not Cost Effective 430-05-80-25
(Revised 12/01/08 ML3164)
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The State Office has determined that it is not cost effective to collect any claim when the SNAP case is closed and the amount of the claim is less than $125. When benefit months are reworked resulting in both underpayments and overpayments, the overpayments must be authorized first. Underpayments are then authorized and will offset the claim. In determining if a claim is cost effective to collect, the dollar amount of the claim after offset is used.
In this instance, the worker must calculate the total overpayment and authorize it on OVCA. A notice of overpayment must not be sent to the household and must be deleted. The worker must contact the State Office to adjust the claim.
Exceptions:
- A claim must be completed for any case cited and reported as an overissuance by Quality Control regardless of the amount.
- A claim that has already been established.
